Carini Heating and Air Conditioning
Number 1 in Customer Satisfaction
Many companies these days rank shareholders and employees as most important to their businesses. At Carini Heating and Air Conditioning, we rank customers as our #1 priority, and believe that by striving to satisfy customers 100%, everything else that makes our business successful will fall into place. One measure of customer satisfaction are customer reviews, and we are very proud to be the top Angie’s List provider of Heating and Air Conditioning products and services in San Diego, based on our reviews and the timely manner that we respond to customer requests for information and service. We have over 160 great Angie’s List reviews; the only perfect 5.0 rating of any heating and air conditioning company on Google; and a variety of great reviews on other review sites including YELP and Insider Pages.
An integral part of our customer satisfaction program is our customer survey initiative. We send customer surveys to each of our customers after service calls and installations, requesting feedback on how we performed. Customer reviews and this kind of customer feedback drive our business and make us work hard to keep our reputation as Number 1 in Customer Satisfaction.
Numerous Awards and Recognitions
2014 was a great year for Carini Heating and Air Conditioning in terms of award nominations and community recognition. The company was nominated for the prestigious Family Owned Business Award for 2014 by the San Diego Business Journal. The award recognizes family owned and operated businesses in San Diego based on company growth, customer satisfaction and community service. It was also nominated by the San Diego Regional Chamber of Commerce for their Excellence in Customer Service Award; and by Rheem Corporation for their Regional Contractor of the Year Award.
HERO Certified for Easy, Tax Deductible Financing
Carini Heating and Air Conditioning is also a certified HERO Financing contractor, which means the company can offer the latest in customer financing that provides incentives for installing the most energy saving products. The HERO Program is unique among financing alternatives, as the financing payments appear on the homeowner’s property tax bill and the interest payments are tax deductible. The HERO Program also makes it easier for homeowners to qualify for financing by using their home’s equity instead of using the homeowner’s credit report.